Snap. Send. Seen. Privacy Policy

# SMS Communication Consent

SnapSeenSend provides SMS notifications to patients related to referral and appointment coordination.

## How Patients Opt In

Patients receive a text message only after a referring provider submits a consultation request through the SnapSeenSend platform. By providing their phone number as part of the referral process, the patient consents to receive a transactional SMS message confirming that the referral has been received.

## Message Purpose

Messages are strictly transactional and may include:

• Referral confirmation

• Notification that the office will contact the patient to schedule an appointment

No marketing or promotional messages are sent.

## Message Frequency

Patients will receive **one SMS message per referral request**.

## Message and Data Rates

Message and data rates may apply depending on the patient's mobile carrier.

## Opt-Out Instructions

Patients may opt out of SMS communication at any time by replying:

STOP

## Help Instructions

For help, reply:

HELP

## Privacy

SnapSeenSend does **not include protected health information (PHI)** in SMS messages.

## Contact

If you have questions regarding SMS communications, please contact:

support@snapseensend.com